Business and Residential Premises
Broadband and telephone packages can be installed in residential or business premises so
if your business has home workers or administrators, if you work exclusively from home or split your time between your home and business premises, we can supply you a
converged communications package that will save you money.

Call Logging, Call Recording and the Privacy of your Information
There is a fantastic range of services that take minutes to learn, from call logging and
automatic saving of all inbound telephone numbers through to call monitoring and call
recording for customer care centres, government offices, insurance companies, estate
agents, solicitors and legal or financial institutions such as County, Crown and Magistrates Courts or high street banks and private investment firms. As you would expect from a secure digitally encrypted network, only your company authorised staff have access to recorded voice data messages. As such, we are Government approved to be able to store voice and computer data securely in our network and data centres.
Our staff will never be able to listen to any of your calls, nor access any content
of any data as your company set up the permissions to enable voice recording on
telephone calls. Ordering data from a particular phone call in the case of a client dispute
couldn't be easier. Simply ring up our customer-care centre asking for the data for
whichever phone calls or dates you require and you have immediate access. Our staff of
course are not privy to this information but simply retrieve the required data and make
this available to you. It is not possible for any of our staff to access any form of your voice
data and computer data as it is encrypted until it reaches your chosen computer terminal

Logging of inbound callers
The system automatically logs every inbound caller whether you are on the phone or out
of the office and with 10 phone lines and an auto-attendant answering service on each
line, your customers never get an engaged tone and you will not miss a sales opportunity
again.

Great Savings
The more computer terminals and telephone extensions that your company currently has
or wishes to have, the greater the cost saving each month. Whatever the size of your
company, you will achieve fantastic reductions on your monthly outgoings, combined with a range of products that are truly unique within the telecommunications industry.

Free calls to all home-workers and local rate International Calls
Calls from field staff to and from the office or to and from home-workers are completely
free from anywhere in the world, plus whatever calls you make from another country to any U.K. companies are billed at less than standard U.K. local rate. Our services are more cost effective than every mainstream telephony supplier including BT, Carphone
Warehouse, Nokia, Vodafone, O2, Orange, Virgin Mobile and 3g and calls to your office are free to and from your staff from anywhere in the world. If for example you are on business in the United States or Australia you can be in regular contact with your U.K.
office completely free of charge permanently and you have the option of making a
telephone call or video conference call also completely free of charge.

Secure Digital Network
Our digitised encrypted network exceeds Government standards and is certified for public
service buildings such as national and local Government, councils, Ministry of Defence
bases and education institutions. Technically speaking, our system runs on a VPN (Virtual Private Network) and is encrypted to the highest standard guaranteeing that all of your computer data and telephone calls remain secure. As you would expect there is unrivalled sound quality on your telephone and video conference calls with crystal clear
conversations every time.

Automatically Route telephone numbers for different departments
We currently handle hosted VOIP (Voice Over Internet Protocol) video conferencing,
telephony and communication services to more than 3,000 small, medium and large
businesses across the U.K. and without exception, each has gained from improved
functionality on their telephony system, plus lower costs on their telecom and data
services combined with the advantage of having more company phone lines. You can
route numbers or extensions for different departments such as Reception, Human
Resources, Sales and Marketing.

Using a 'hunt' group to route inbound calls to a chosen telephone
An invaluable tool for organisations that have two or more companies registered under the same address or telephone number is a 'hunt' group, especially ideal for telemarketing
firms or reception desks that regularly answer the phone for several different companies.
Set up is simple and takes minutes and can inform the reception desk information such as
the name of caller, their telephone number, company name, telephone, mobile and e-mail
address, so that the person receiving the call has this information on their computer
screen as the telephone rings.